Jeshin
GDB Superstar
Posts: 1,516
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Post by Jeshin on Apr 29, 2015 12:29:29 GMT -5
Since this seems to be of some interest to people once I posted a 72 hour old log of the Tuluki RPT as experience by myself.
1. I have stated multiple times on this board that no action has ever been taken against me for posting here. Not even my log dump of request tool conversations I had with staff both productive and negative.
2. I forgot my password and e-mailed the staff to ask them if I could have it reset. It was done within 24 hours and when I sent in my character app from my Jeshin account the staffer who approved it said welcome back to the game. This is all with my main account which is called Jeshin and which I have confirmed repeatedly is me on this board.
3. As you can see from my wishing up for animation I was not singled out or mistreated or immediately forcestored. The staff did a good job with the animation and I felt like I had a good time. If anything they focused on the newb more than me and that's fine. It's also safe to assume that they didn't know who I was at the time too so it could have meant nothing.
4. At another point with this most recent throwaway character I walked into a Kadian clan room in Morin's. The entry wasn't secured by a gate or door guard but once you got inside there was a door guard to prevent exiting. I wished up and in about 15 minutes I was transferred out and a staffer was ontop of fixing it so it didn't happen again.
5. I have not been contacted, harassed, banned, or in any way punished for posting that log at the time of this posting. Nor was I harassed or contacted related to creating a new GDB account Jeshin OR to ask the staff about that autospam craft thingy from another thread.
I have had a relatively pleasant brief return to ARM and I will acknowledge that in recent times the staff appear to be trying to turn the corner on their questionable reputation. I think that if they got a PR staffer for the forums and specifically to handle player complaints and staff complaints it might benefit them. A fair majority of ARMs problems could be solved if someone was around to treat the players like the adults that almost all of them are. That won't fix glass ceilings or clan caps or anything but it would at least create a better staff and player relationship which can lead to better days overall.
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malkeninthemiddle
Displaced Tuluki
Black woman lawyer on a television morning show
Posts: 279
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Post by malkeninthemiddle on Apr 29, 2015 12:37:54 GMT -5
A fair majority of ARMs problems could be solved if someone was around to treat the players like the adults that almost all of them are. As I've stated in some of my previous posts, I think that this is exactly what Talia is currently doing. She's mature and I think she has a great influence on the rest of the Staff members.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Apr 29, 2015 13:30:59 GMT -5
If they have decided that they have been wrong about some things and are actively trying to fix the problems in concrete ways, then they should say it publicly.
Fucking up and then trying to "fix it" without even openly acknowledging how things have been screwy is part of the problem. No, if there have been mistakes (not really open to debate at this juncture; they have), own up to them and make clear what steps are being taken to prevent problems like this from happening again.
I think it's cool that they didn't throw jeshin under the bus, but that is not nearly enough to begin rebuilding any semblance of trust, and since staff have been responsible for damaging trust, so too should the burden rest on them when it comes to repairing it.
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malkeninthemiddle
Displaced Tuluki
Black woman lawyer on a television morning show
Posts: 279
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Post by malkeninthemiddle on Apr 29, 2015 13:39:41 GMT -5
If they have decided that they have been wrong about some things and are actively trying to fix the problems in concrete ways, then they should say it publicly. Fucking up and then trying to "fix it" without even openly acknowledging how things have been screwy is part of the problem. No, if there have been mistakes (not really open to debate at this juncture; they have), own up to them and make clear what steps are being taken to prevent problems like this from happening again. I think it's cool that they didn't throw jeshin under the bus, but that is not nearly enough to begin rebuilding any semblance of trust, and since staff have been responsible for damaging trust, so too should the burden rest on them when it comes to repairing it. Both Talia and Nyr did a few days after they banned you, if it's not gone with the deletion of the whole thread (I can't remember if it's in it or on its own), it's not far after. Someone can look for it if they feel like it. Did they personally apologized to you? No, I think you pretty much burned your bridges at this point, but they said they were trying to fix how they were responding to players in the future and "better themselves". Maybe I'll look for it myself after my classes.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Apr 29, 2015 13:44:27 GMT -5
Well, by the time they allegedly apologized, I had barely been posting here.
What they are really sorry about is that they looked bad - not for actually doing anything wrong. If that weren't the case, they would have apologized to me as soon as they allegedly discovered the error of their ways.
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Jeshin
GDB Superstar
Posts: 1,516
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Post by Jeshin on Apr 29, 2015 13:46:07 GMT -5
My only commentary is that while an official staff apology for XYZ things would be nice a more reasonable expectation would be for them to post an official announcement about wanting to focus on player relations and improving the game going forward and that they are committed to open dialogue and respectful communication with players via request tools and the GDB. Bingo bango done.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Apr 29, 2015 13:50:05 GMT -5
Yeah I don't expect for Nyr to come groveling or any shit like that, but if they expected some sort of apology to reach me in the form of a public announcement on a board that I was banned from at the time, then well, no. Unlike a lot of people I did not keep reading the GDB after being banned from it... I have only been there once - by accident - since being banned.
So yeah, they are sorry for looking bad, not sorry for what actually happened. Same thing with Jazet, really.
The distinction is important because it is not some singular event but instead a trend and also a symptom of underlying problems which need addressing to some degree or another.
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Post by sirra on Apr 29, 2015 14:23:11 GMT -5
As I've said myself, several times, you could do practically anything, and I think you could still come back and play most any low karma role to your heart's content. Provided your heart was set on playing a grebber/merc/day in the life sort. If you've made peace with the fact that you're never going to be Lord Fancypants Borsail, a mul warrior or a psionicist, then you can still be that dwarf Bynner.
If you want to get a bunch've mastercrafted items, special attention for weird apps, or play nobles, nilazi, templars or app into leadership positions, then that's probably not going to happen whether it's fair or not.
You should also make peace with the fact that account notes are account notes, and don't bother requesting or reading them. Half of the time they will be false, with no attempt ever made to correct or validate them (I complained strenuously about a couple of mine that were demonstrably incorrect) or they will be hidden and biased. I had a hugely shitty account note on mine which was supposed to be a secret one that I wasn't allowed to see, and it basically amounts to Olgaris coming late into a clan, treating everyone like dirt, and being pissed off that anyone was taken aback by his clumsy, heavy-handed behavior. Nothing I could do about it, and I'd never have known it existed if I didn't get the real version of my accounts accidentally sent to me.
If you can do all that, and stick to the karma 1-3 range, you'll be fine.
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Deleted
Deleted Member
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Post by Deleted on Apr 29, 2015 14:33:57 GMT -5
It actually reminds me of how Gabe Newell recently apologized for monetizing mods shoddily without thinking about the consequences, and even went as far to say they didn't know what they were doing when they first implemented the idea, they were sorry, and were fixing the problem.
The whole internet went from "Fuck Valve, Valve is satan, trying to buttfuck us for money" to "Thank you, good choice, we love you."
Staff could learn a lot from that instance of fessing up to your mistakes.
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Deleted
Deleted Member
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Post by Deleted on Apr 29, 2015 14:47:53 GMT -5
I think it is funny that they would apologize to the playerbase for making jerks out of themselves but not to the person who they were a jerk to.
It's kinda like the sportscaster who made a clown of herself recently by being caught on camera digging into some tow truck driver... And then apologizing to her employers, her peers, and her viewing public... But not actually the tow truck driver in person (she may have, but I doubt it).
Basically, that sort of behavior is just shallow and manipulative.
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Deleted
Deleted Member
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Post by Deleted on Apr 29, 2015 14:54:36 GMT -5
Sirra, you are absolutely correct.
To see the faults in that sort of snubbing, I refer everyone to the story of the Atrium's creation:
Staff like to brag and gloat on how awesome the Atrium is as proof of a player started clan - one of the TWO player started Houses in the last fifteen years - but how did it start?
By a player who was permanently blackballed and blacklisted on the blackest Armageddon staff list for ruining Sanvean's plot to destroy Allanak and arguably going against Tan Muark documentation by betraying members of his tribe.
The irony is thick enough to make a person want to choke.
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malkeninthemiddle
Displaced Tuluki
Black woman lawyer on a television morning show
Posts: 279
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Post by malkeninthemiddle on Apr 29, 2015 16:23:49 GMT -5
Out of pure morbid curiosity, is there anyone here that actually thinks the Atrium is a good addition to the game beside kronibas...?
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Patuk
Shartist
Posts: 552
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Post by Patuk on Apr 29, 2015 16:25:51 GMT -5
I think it suits Allanak well, even if it attracts all the wrong people very often.
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malkeninthemiddle
Displaced Tuluki
Black woman lawyer on a television morning show
Posts: 279
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Post by malkeninthemiddle on Apr 29, 2015 16:27:58 GMT -5
I think it suits Allanak well, even if it attracts all the wrong people very often. I'm honestly curious because it doesn't seem like this board would be very pro-Atrium. I would think it would take a lot of flak like Tuluk tends to do but I'm not very familiar with Atrium rp so who knows.
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Post by sirra on Apr 29, 2015 16:29:28 GMT -5
I think it suits Allanak well, even if it attracts all the wrong people very often. I'm honestly curious because it doesn't seem like this board would be very pro-Atrium. I would think it would take a lot of flak like Tuluk tends to do but I'm not very familiar with Atrium rp so who knows. You can put me in the anti-Atrium camp. It's all the shittiest parts of Tuluk and the Bard Circle, condensed into one f-me extravaganza. I don't think it works for Allanak, either.
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